Ways to upskills
Embedding capacity-building into PFM reform plans is an extremely important step as it sets the tone and provides legitimacy to the initiatives that should follow. The next most common step is establishment of civil service academies to execute education programmes which makes sense but only when they serve their ultimate purpose of continuous and relevant learning.
Capacity-building should not be limited to ad hoc courses and once time professional qualifications. Instead it should be the driving force behind enhancing public sector infrastructure enabling continuous professionalization. There needs to be a sector-wide, continuous approach to learning in partnership with PAOs, MDAs and SOEs.
PAOs have an important role to play in supporting professionalization in the PFM space by instilling ethics, due care, professional values and a learning mentality in their public sector members. But PAOs need to expand their public sector membership and cater to their member needs to the same extent as those working in the private sector by providing learning opportunities and designations relevant to their needs.
For example, a professional qualification dedicated to the public sector would be an ideal state. However, a qualification alone is not the solution. Creating a new qualification aimed purely at the public sector is expensive and timely. Also, it might actually not be effective as this kind of qualification will likely be too general and hence, not fit-for-purpose for professionals working in specific PFM areas. The key might lie in add-on sector or topic-specific modules embedded into a more general accounting qualification which would provide various pathways into the public sector.
To support any professional qualification, continuous learning options should be provided to professionals such as deep-dive courses, up-skilling and re-skilling programmes. PAOs can drive these initiatives as voices of the profession but employers and private learning institutions as well as civil service academies could contribute to building a pool of skilled professionals.
Whether a full-scale qualification or a short course, every learning programme should be underpinned by a robust competency framework and a comprehensive syllabus that is regularly reviewed together with public sector organizations and updated to meet their and the public’s expectations. PAOs and learning institutions can especially contribute in this area and take the initiative leveraging their networks to spur focused discussions on skills required for those working in the public sector. These organizations often have the capabilities, both internal and within their network to develop competency frameworks and syllabi.
The private sector cannot be left out as it is well positioned to provide the technological solutions for flexible learning, using online, virtual reality, gamification and simulation tools.
Every agent in the economy can have a role to play in professionalizing the public sector whether through advocacy, learning content development or learning mode design and delivery. Working together and innovating would benefit not just the learners themselves but the whole profession, public sector service delivery and ultimately the citizens.